Office Policies & Mission

Hopewell Junction, NY - Straight TeethOur Mission

Our doctors and staff work in harmony to deliver excellent orthodontic care. Our patients are important. Each one individually deserves our time, undivided attention and respect. We are here to educate our patients in orthodontics and to treat them with care and concern at the beginning, middle and finishing stages of treatment. We believe our patients deserve good communication and information imparted in a clear understandable fashion.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday, Tuesday & Thursday: 9 a.m. – 5:15 p.m.
Friday: 7:30 a.m. - 3:45 p.m.
Wednesday: CLOSED

Fall - Winter - Spring: Alternating Mondays: 10 a.m. - 7 p.m.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.